Payment Policy
At Lyratee, we want the checkout process to be clear and straightforward. This Payment Policy explains the payment methods available and how payments are handled when you place an order through our store.
Accepted Payment Methods
Lyratee currently offers the following payment methods through our Shopify checkout:
Cards
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
Express and Digital Payment Methods
- Shop Pay
- Apple Pay
- Google Pay
- Amazon Pay
- PayPal
Installment Payments
- Shop Pay Installments, when available and eligible
Payment options available to you may depend on your location, device, order details, eligibility, and the payment services available at the time of checkout.
The payment methods displayed during checkout are the most current options available for your order.
Secure Checkout
Payments are processed through the secure checkout and payment services available on our Shopify store.
Lyratee does not ask customers to send credit card numbers, debit card details, or other sensitive payment information by email or through customer support messages.
Payment Authorization and Order Processing
When you place an order, your payment may need to be authorized or successfully completed before the order can be processed.
If a payment is declined, incomplete, or cannot be verified, your order may not be processed until the payment issue is resolved.
Order Prices and Charges
Product prices are displayed on the product page and during checkout in the applicable currency shown for your order.
Any applicable taxes, discounts, shipping charges, or other charges will be displayed during checkout before you complete your purchase.
Payment Issues
If you experience a payment issue, please first check that your payment information is correct and that your selected payment method is available.
If the problem continues, you may contact your payment provider for assistance or contact Lyratee Customer Support for general order-related assistance.
Refunds
Refund eligibility and return requirements are explained in our Return & Refund Policy.
When a refund is approved, it will be issued to the original payment method used for the purchase. Please refer to our Return & Refund Policy for additional information about refund processing.
Contact Us
If you have questions about a payment or an order, please contact us:
Lyratee Customer Support
Email: support@lyratee.com
Phone: +1 (929) 647-2460
Customer Service Hours
Monday to Friday: 8:00 AM - 5:00 PM
Saturday and Sunday: 10:00 AM - 4:00 PM
Business Address
3605 29th St D15
Astoria, NY 11106
United States